The ATO’s Not for Profit Centre and Government has provided the below contact details and links to resources for not-for-profits in need of support or guidance arising from the COVID-19 crisis.

Key ATO Support channels for NFPs
Tax agent disaster hotline 1800 700 724
Emergency info support line

(option 5)

1800 806 218
NFP Premium phone service 1300 130 248 – Monday to Friday, 8am to 6pm AEDT
Email the ATO re COVID-19 related questions for matters relating to NFP tax concessions and endorsements atoendorsements@ato.gov.au
You can view the full list of COVID-19 support measures on the ATO website at: www.ato.gov.au/Media-centre/Media-releases/Support-measures-to-assist-those-affected-by-COVID-19/
Check out the ATO COVID-19 taxpayer FAQs www.ato.gov.au/individuals/dealing-with-disasters/in-detail/specific-disasters/covid-19/?anchor=COVID19frequentlyaskedquestions#COVID19frequentlyaskedquestions