The ATO’s Not for Profit Centre and Government has provided the below contact details and links to resources for not-for-profits in need of support or guidance arising from the COVID-19 crisis.
| Key ATO Support channels for NFPs | |
| Tax agent disaster hotline | 1800 700 724 |
| Emergency info support line
(option 5) |
1800 806 218 |
| NFP Premium phone service | 1300 130 248 – Monday to Friday, 8am to 6pm AEDT |
| Email the ATO re COVID-19 related questions for matters relating to NFP tax concessions and endorsements | atoendorsements@ato.gov.au |
| You can view the full list of COVID-19 support measures on the ATO website at: | www.ato.gov.au/Media-centre/Media-releases/Support-measures-to-assist-those-affected-by-COVID-19/ |
| Check out the ATO COVID-19 taxpayer FAQs | www.ato.gov.au/individuals/dealing-with-disasters/in-detail/specific-disasters/covid-19/?anchor=COVID19frequentlyaskedquestions#COVID19frequentlyaskedquestions |